Scans run in batches and continue when you leave the app. Open Support diagnostics to see progress. A failed scan does not mean your prices are safe; retry after resolving the service error.
Choose Expected / reviewed. The finding remains available in the acknowledged view, and a changed price, cost or rule can reopen it.
We compare catalogue price with the accessible unit cost. We do not subtract tax, discounts, fees, shipping or overhead. Missing cost data is shown explicitly.
support@arcticfoxlabs.uk Include a scan ID and error code from Diagnostics. Never send passwords, tokens or customer information.